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Frequently Asked Questions
Items found on Doorfinesse are not available and are only produced once an order has been placed, which is also part of what makes us unique. Each product is made according to customer requirements and this takes time and dedication.
The payment methods accepted at Doorfinesse are: credit cards of the MasterCard, Visa, Maestro and Postepay circuits; Bank Transfer; PayPal; Apple Pay and Google Pay.
The bank details for paying for your order by bank transfer can be found in the confirmation email you will receive once you have completed your order.
Please also check the Spam/Indesiderate folder.
Below we summarize our bank details for safety:
Headed to: Centro Diffusione Serramenti s.r.l.
VAT number: 00320530975
IBAN: IT37S0306921524100000005016
Bank: Intesa San Paolo
SWIFT/BIC CODE: BCITITMM358
The 10% VAT rate is applicable if you have a valid building file (Scia, Dia, Cil, Cila) certifying renovation, restoration and conservative renovation work. The intervention is indicated within the building file, in the section 'Asseverazione Relazione o Dichiarazione del Progettista' .
Shipping and delivery times vary depending on the product ordered, the quantity, the congestion of our production and the time of year.
Given the above, production and delivery times range from 90 to 150 calendar days.
These timelines are valid for Deliveries in the European Territory.
Given the very particular historical period that we are all experiencing, we must consider price changes as a normal procedure, whether the price rises or falls.
It is important to be aware that an increase in prices also means safeguarding the high quality of the service that distinguishes us, as well as being able to always ensure safety, warranty and pre and post sales assistance.
All prices are already inclusive of VAT, except for particular exceptions duly reported.
We offer some small discounts based on the quantity needed in the individual project.
To find out if we can grant a discount, please send us one or more screenshots of your cart where we can see the characteristics and quantities of the products you are interested in.
Submissions must be made by email to our address info@doorfinesse.com
Please do not expect large discount percentages as, since we do not have any agents/distributors/resellers, the prices offered are already very competitive compared to the quality of the products and services we offer.
Certainly.
We offer some small discounts based on the quantity needed in the individual project.
To find out if we can grant a discount, please send us one or more screenshots of your cart where we can see the characteristics and quantities of the products you are interested in.
Submissions must be made by email to our address info@doorfinesse.com
Please do not expect large discount percentages as, since we do not have any agents/distributors/resellers, the prices offered are already very competitive compared to the quality of the products and services we offer.
